Require acknowledgment so staff must confirm they have read a Page.
Require acknowledgment
- Open the Knowledge Base and navigate to the Page.
- Open the More menu (⋯ icon in the top-right of the Page) — or find the acknowledgment control in the right sidebar.
- Click Require acknowledgment.
The Page now shows a confirmation prompt for all members who have access to it.
Note Only members who have access to the Library containing the Page will be asked to confirm.
What staff see
Once acknowledgment is required, every staff member who can access the Page sees a banner at the top:
"Please confirm you have read this page."
They click Mark as read to confirm. The banner disappears once confirmed.
Remove acknowledgment requirement
- Open the Page.
- Open the More menu (⋯ icon).
- Click Remove acknowledgment requirement.
Existing confirmations are cleared when the requirement is removed.