Acknowledgments let you require staff to confirm they have read a Page. Use them to ensure your team stays up to date on policies, procedures, and important updates.
What acknowledgments do
When you require acknowledgment on a Page:
- Each staff member who has access to that Page sees a prompt asking them to confirm they have read it.
- Staff click Mark as read to confirm.
- Admins can see a full table showing who has confirmed and who hasn't for each Page.
When to use acknowledgments
- Safety and compliance policies — Health & Safety guidelines, Code of Conduct, data protection policies
- Operational procedures — POS and cash handling rules, opening and closing checklists
- Onboarding content — Employee handbooks staff must confirm before starting
- Important updates — When a procedure changes and you need to know everyone has seen the new version
How confirmation tracking works
The Acknowledgments overview shows a grid:
- Rows — Pages that have acknowledgment required
- Columns — Staff members
- Green tick — Member has confirmed
- Empty cell — Member has not yet confirmed